Terms & Conditions

Welcome to Yes Window Blinds. These Terms & Conditions govern your access to and use of our website, www.24hrcustomersupport.site, as well as the services offered through it. By visiting our website or booking a service, you agree to comply with the terms outlined below. If you do not agree with any part of these terms, please refrain from using our website or services.

1. Definitions

1.1 Website
Refers to www.24hrcustomersupport.site operated by Yes Window Blinds.

1.2 Services
Includes window blinds repair, installation, maintenance, inspection, and related solutions.

1.3 User / Customer
Any individual who visits the website, contacts us, or requests a service.

1.4 Technician
A trained and authorized professional assigned to perform services.

2. User Responsibilities

2.1 Eligibility
Users must be at least 18 years old to book or avail of our services.

2.2 Accurate Information
Customers must provide accurate and complete details when booking services. Yes Window Blinds is not responsible for delays or issues due to incorrect or incomplete information.

2.3 Acceptable Use
Users must not misuse the website, access restricted areas, interfere with operations, or engage in activities that disrupt service delivery.

3. Service Terms

3.1 Scope of Services
We provide installation, maintenance, repair, and inspection services for Glen, Faber, and other household appliance brands, including window blinds, hobs, gas stoves, chimneys, and related equipment.

3.2 Booking Confirmation
Service requests can be made online or via customer support. A booking is confirmed only after official confirmation via call, message, or email.

3.3 Technician Allocation
Scheduling depends on technician availability. We reserve the right to reschedule or assign alternate technicians when necessary.

4. Pricing & Payments

4.1 Service Charges
Pricing varies depending on the appliance, service type, and location. Final charges will be communicated before or during the service.

4.2 Payment Methods
Payments may be made via UPI, bank transfer, online payment, or cash.

4.3 Taxes
All applicable government taxes will be included in the final bill.

5. Cancellations & Refunds

5.1 Customer-Initiated Cancellation
Customers should cancel at least 24 hours in advance. Late cancellations may incur service charges.

5.2 Company-Initiated Changes
Yes Window Blinds may reschedule or cancel services due to unavoidable circumstances. Customers will be informed and offered rescheduling or refund options.

5.3 Refunds
Refunds, if applicable, will be processed according to our Refund Policy.

6. Limitation of Liability

6.1 Service Condition
All services are provided on an “as-is” basis unless a specific warranty is stated.

6.2 Damage Disclaimer
We are not liable for issues arising from pre-existing appliance defects, misuse, unauthorized repairs, or factors beyond our control.

6.3 Force Majeure
We are not responsible for delays or failures caused by natural disasters, strikes, system outages, or other unforeseen events.

7. Privacy Policy

Use of our website and services is governed by our Privacy Policy. By engaging with us, you consent to the collection and use of your data as described therein.

8. Intellectual Property

All website content, including text, logos, graphics, and design elements, is the property of Yes Window Blinds. Unauthorized copying, reproduction, or distribution is prohibited.

9. Changes to Terms

We may update these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

10. Contact Details

Company Name: Yes Window Blinds
Address: 218, MOH. SADDIKPURA, 20 FUTA ROAD, KRISHN GANJ,
Pilkhuwa, Hapur, Uttar Pradesh, 245304
Phone : 9355288576

Email: ritikshar361@gmail.com
Website: www.24hrcustomersupport.site